Shipping policy

Shipping Policy

1. Shipping Timeframes

  • Order Processing: 1-3 business days (excluding public holidays).

  • Transit Time: 10-15 business days (Standard Shipping) .

  • Note: Delays may occur due to customs clearance. Exact delivery dates are not guaranteed.

2. Shipping Costs

  • Standard Shipping: $7(Freeonordersover $50).

  • Remote areas may incur additional surcharges.

3. Duties & Taxes

  • Import duties, taxes, or customs fees (if applicable) are the buyer’s responsibility, as determined by U.S. Customs regulations.

4. Package Tracking

  • A tracking number will be emailed within 24 hours after shipment. Track your order on the carrier’s official website.

5. Delayed/Lost Packages

  • Contact us if your package has not arrived within 10 days of the estimated delivery date.

6. Returns & Exchanges

  • All items sold are genuine and may contain minor imperfections as defined by the manufacturer. No returns or exchanges will be accepted once the packaging is opened.Â